Customer Service Opening Times
Do you have questions? Posting your questions via the contact form below is the quickest and easiest way to contact our customer services team. Please include your order number if you have it.
Prefer to call? Our phone number is available on:
Monday 09:00 to 12:00
Tuesday 09:00 to 12:00
Wednesday 9:00 to 12:00
Thursday: 9:00 to 12:00
Friday 09:00 to 12:00
GardenCenterKoeman.co.uk is a part of Koeman Flowerbulbs B.V.
Street address: Hemmerbuurt 36
Postal code: 1607 CJ Hem
Land: The Netherlands
C.O.C. Nr. 75183153 Chamber of Commerce
United Kingdom: VAT: GB340876784
Belgium: BTW: BE0734778562
Germany: UST-IdNr DE11659375886
France TVA: FR62853680171
The Netherlands: BTW NL860173744B01
Italy: Partita IVA: IT00243029998
Frequently asked questions
- How much is delivery?
- When is delivery free of charge?
- Can I send my order to a different address?
- I would like to open a credit account. Is this possible?
- Can I receive a mail order catalogue?
- A product is not in stock; when can I order a product?
- Do I have a warranty on the product received?
- I received a wrong article.
- My order is incomplete, there is a product missing.
- I have received notice that my order has been delayed
Send us your questions
Fill out the form below and one of our employees will contact you as soon as possible.
Contact by phone
Do the answers to the FAQ page
not answer your question? Then click on the button below and contact the following phone number: