Data protection statement
For the purpose of the Data Protection act 1998 ("the Act") the data controller is
Koeman Flowerbulbs, Hemmerbuurt 36, 1607 CJ Hem, The Netherlands.
Information We Collect
When you place an order on our UK webshop, or use any online form on our website
we may collect and process the following data about you:
- Your name, your postal address, your e-mail address, your telephone number, your credit card number and expiry date and/or bank account details.
- Other information which you provide, for example during registration, when you subscribe to one of our newsletters (e-newsletter or otherwise), when entering a prize draw, an online promotion, completing surveys or when you execute an agreement/complete a transaction.
- Correspondence, if you should contact us.
How we use your data
The information is used to enable us process your request and/or order and to carry out our obligations arising in respect of any contracts entered into between you and us. Only relevant and appropriate information is used by us and passed on to subcontractors (e.g. carriers) to provide you with the service you have requested and to communicate with you on any matter relating to the provision of the service in general.
The respective input and contact forms contain information about the purpose of the data being gathered. Such data is transmitted encrypted over the Internet. We will only use your data for promotional purposes if you have explicitly given your agreement. We do not link the information you provide to the access data referred to at paragraph above. We may also collect, use and aggregate information and statistics for the purposes of monitoring website usage and traffic in order to help us develop the website and our service to our customers. These statistics will never include information that can be used to identify any individual customers. In addition we may use your information to provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes or to notify you about changes to our service.
Cookies are small text files which can be temporarily stored on your hard drive. These files simplify your navigation on the website and have a technical function. Cookie information is only used to further improve the website for users. This includes information about the web browser used, the time spent with our offers and which websites you have visited. We use both so-called "session cookies" which are only saved intermediately for the duration of your use of our website and "permanent cookies" which retain information on visitors who repeatedly access our website. The purpose of cookies is to provide you with the best possible user guidance. Our website can also be used without cookies. You can disable the storage of cookies in your browser, limit it to specific
websites or adjust your browser to prompt you whenever a cookie is sent.
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting the Terms you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. This is done only to
confirm your identity, a credit check is not performed and your credit rating will be
Hoorn, The Netherlands 23.02.2009